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Privacy Policy

1.1 - What is personal data?
Personal data refers to information that can identify you directly or indirectly (‘Personal Data’). This includes information such as your surname, first name, postal address, email address and telephone number, as well as other information such as your purchase history and the products you have viewed.
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1.2 - Who is responsible for processing my personal data?-
Celle qui Crée is the data controller and may collect and process some of your Personal Data in order to provide you with the products or services you request on the Website. The collection of your Personal Data by Celle qui Crée allows you to make purchases on the Website and create an account on the Website.
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1.3 – How to contact us regarding the protection of your data?
Any request to exercise your rights, such as account deletion, modification of consent, modification of personal data or other, should be addressed to: claudinechaiffre@gmail.com
 You have the right to lodge a complaint with the CNIL if you consider that the processing of personal data concerning you constitutes a violation of the European Data Protection Regulation 2016/679 (GDPR) or Law No. 2018-493 of 20 June 2018 on the protection of personal data.

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1.4 – How is my data secured?

Celle qui Crée uses various technical security measures, including the secure hypertext transfer protocol (HTTPS), SSL encryption for browsing the https://www.cellequicree.fr website, and a username and password identification procedure to ensure the security of your Data.

Celle qui Crée takes all necessary precautions to protect the security of your Personal Data against loss, alteration or misuse.

During their retention period, your Personal Data is stored on secure servers and is only accessible to a limited number of people with specific access rights to these systems.

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2 – What are the purposes of the data collected?

Celle qui Crée collects and processes your personal data. This data is collected in particular when:

  • you create your account on the website

  • you place an order on the website 

  • you browse the website and consult product pages

  • you interact with our communications

​These processing operations are described in the following information:

  • The purpose(s) of the processing operations carried out

  • The data processed by Celle qui Crée

  • The legal basis for the processing

  • The retention periods for your data

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2.1 – Management of your orders, delivery, invoicing.

The purposes of processing the data collected, which are presented below, are the proper management and execution of orders, deliveries and invoicing.

Personal data processed

  • Identification and contact information (such as surname, first name, email address) necessary for your identification when you use one of our services.

  • Transactional information necessary to process your order (items selected, delivery and billing address, telephone number and email address, telephone number, payment method).

  • Following an order on the www.cellequicree.fr website, you will automatically receive email communications to enable you to track your order or complaint (order confirmation, information about the delivery of your parcel, etc.). These are service messages necessary for the proper execution of the orders and services you have requested. 

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Legal basis

  • Execution of the contract for the sale of our products or services

Retention periods for your data

  • The maximum retention period for customer data is the duration of the commercial relationship, with the exception of data necessary to establish proof of a right or contract.

  • After the end of this commercial relationship, customer data may be retained for commercial prospecting purposes for a maximum of 3 years.

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2.2 - Payment by bank details

When you finalise your orders, your payments are secure. Payment details are not collected by Celle qui Crée, only a payment identifier to enable us to recognise the card used for payment. Your bank details are collected solely by our payment service provider.

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2.3 - Improvement and personalisation of Celle qui Crée

On the Website, we offer you a personalised experience based on your browsing behaviour and your recent searches or purchases.

Data processed

  • Geolocation information: When you are connected to the website and have activated the option, we use but do not collect information relating to your geolocation.

  • Browsing data (whether you are logged in or not): We may use cookies and other tracking technologies to collect information about you when you interact with our Website. This information allows us to deduce your preferences, your interest in a particular type of product or your preferred store. This information is collected both when you are logged in and when you are not logged in; an identifier will be assigned to you.

Legal basis

  • The customer or prospect has consented to the processing of their data for this purpose.

Retention periods for your data

  • The maximum retention period for cookies used for statistical purposes is 13 months.

  • The maximum retention period for elements that identify users or enable user traceability is 6 months. Customer data is retained for the duration of the commercial relationship. This data may be retained for a further 3 years for commercial prospecting purposes.

  • If you are a prospect (i.e. not a customer), Celle qui Crée will retain your data for 3 years from the date of collection by Celle qui Crée or from the last contact initiated by you.

  • You can opt out of advertising services based on your browsing activity on the Website by managing your cookies.

2.4 - Audience measurement

We also measure audience numbers using cookies to produce statistics such as the number of visits to the site, the number of pages viewed by product type, visitor activity on the site and how often visitors return. We also have information about the type of device used and connection mode (mobile or desktop, operating system, access provider).

Data processed

  • Cookies

  • Connection data: We collect information about your use of the Site (such as the operating system, the type of browser you use, whether or not you use a proxy, the location of the device deduced from your IP address identifying your computer, access times, pages visited, and the link that allowed you to access our Site), as well as information about the device you use to connect.

  • Raw traffic data associating an identifier and its means of connection.

Legal basis

  • Legitimate interest of the creator.

Retention periods for your data

  • Cookies that enable the production of anonymised statistics are retained for a maximum of 13 months.

  • Elements that enable the identification or traceability of users are retained for a maximum of 6 months.

 

3 - Who can my data be transferred to?

Celle qui Crée may transfer your personal data to:

  • Celle qui Crée subcontractors (canvas printing)

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3.1 - Subcontractors whose main establishment is located outside the European Union

Celle qui Crée has partnered with Printful for the management of printing and delivery of illustrations on canvas, and its Website ensures that the necessary measures are taken to guarantee the security of these transfers outside the EU.

See www.printful.com/policies/privacy

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4 – What are my rights regarding my personal data?

Law No. 2018-493 of 20 June 2018 on the protection of personal data and General Data Protection Regulation (EU) 2016/679 (GDPR) allow any person to access data concerning them

The Customer has:

  • a right of access, which allows the Customer to obtain communication of the Personal Data concerning them. As the data controller, Celle qui Crée is required to inform you of your right to access the personal data collected and to grant access to your requests via a customer service form or by emailing claudinechaiffre@gmail.com

  • a right of rectification, which allows the Customer, where applicable, to have Personal Data that is inaccurate, incomplete, ambiguous, outdated or without legal basis rectified, completed, updated, locked or deleted;

  • the right to object, which may be exercised at any time for legitimate reasons, except in the case of commercial prospecting, where it may be exercised with immediate effect;

  • the right to define guidelines regarding the fate of Personal Data after death;

  • The exhaustive list of rights regarding your personal data is available at cnil.fr

To exercise these rights, the Customer may send a letter to the following address:

Personal Data

Celle qui Crée - Customer Service

3 chemin de Catala, 32170 Miélan

or by email to: claudinechaiffre@gmail.com, indicating their surname, first name, email address and postal address. In accordance with current regulations, the Customer's request must be signed and accompanied by proof of identity bearing their signature and specify the address to which the response should be sent, unless the request is made from their online account. A response will be sent to them within one (1) month of receipt of their request. In the case of complex requests, this period may be extended to two months.

If the request is incomplete (e.g. no ID provided), Celle qui Crée is entitled to request additional information: the deadline is then suspended and resumes once this information has been provided. When the data subject submits their request electronically, the information is provided electronically where possible, unless the data subject requests otherwise.

Any complaint regarding the applicable data protection legislation may be brought before the Commission Nationale de l'Informatique et des Libertés (CNIL): cnil.fr

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5 – What is a cookie and how can I manage them?

A cookie is a small file placed on the hard drive of the user's computer (or tablet or smartphone) by the server of the visited website or by a third-party server, which allows information relating to browsing to be recorded. It does not allow the user to be identified and is managed by the web browser. There are different types of cookies, depending on their issuer or purpose.

5.1 Cookie retention period

Cookies have a limited retention period: necessary cookies are retained for 30 minutes, functional cookies for 1 month, and analytical and advertising cookies for 13 months.

5.2 Different cookie issuers

5.2.1 Cookies on www.cellequicree.fr

Our website is designed to be particularly attentive to the needs and expectations of our customers. This is one of the reasons why we use cookies.

The www.cellequicree.fr cookie is a piece of information stored by www.cellequicree.fr on your computer: its purpose is to simplify your browsing experience on cellequicree.fr and to personalise our services. It cannot contain viruses.

The purposes of our cookies are as follows:

  • to identify you and access your account,

  • to manage your shopping basket and, in particular, to remember the items in your basket before you continue shopping,

  • remember your visits

  • personalise the offers we make to you and the information we send you

Please note that if your browser is configured to refuse cookies, you will not be able to take advantage of essential features of our site, such as storing items in your basket or receiving personalised recommendations. We advise you to pay close attention to the types of cookies you refuse.

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5.3 Different types of cookies

5.3.1 Strictly necessary cookies

Cookies that are necessary for the proper functioning of the website, such as managing the user session after identification, managing the shopping basket, and secure access to the personal account, are essential for the use of the main features of the website and cannot be disabled.

5.3.2 Analytical or audience measurement cookies

These cookies allow us to understand the use and performance of our website and improve the user experience. They relate, for example, to the most visited pages, searches made by users, etc.

These are mainly Celle qui Crée cookies. These cookies are not essential for browsing, so they can be disabled.

5.3.3 Functional cookies

These cookies are not essential for browsing Celle qui Crée.fr, but they allow you to visit the site with additional features designed to analyse site usage and make your browsing experience smoother and more personalised.

For example, they allow us to store your login information and display the various modules of our site in a more consistent manner. These cookies can be disabled, but this may prevent you from accessing certain services on the site.

5.4 Partner cookies

5.4.1 WIX cookies

  • What are WIX cookies used for?

We use the WIX service to host and manage our website; these cookies are essential.

5.4.2 Google Analytics

5.4.3.1 Audience measurement purpose

  • What are Google Analytics cookies used for?

These cookies are used to measure the audience of Celle qui Crée websites.

More specifically, they collect statistical information about the number of users who access the Website and how they use it, including how they access it, the duration and frequency of visits, and the pages viewed.

This enables Celle qui Crée to improve the Website.

To learn more about Google Analytics' privacy and cookie management policy, click here.

  • How to disable Google Analytics cookies?

To opt out of Google Analytics cookies, click here.

5.5 How to manage cookies?

5.5.1 Options available in your browser (Internet Explorer, Firefox, Safari, Google Chrome)

If you use Internet Explorer

  • In Internet Explorer, click on the Tools button, then on Internet Options.

  • Under the General tab, under Browsing History, click Settings.

  • Click the View Files button.

  • Click the Name column header to sort all files alphabetically, then browse the list until you see files beginning with the prefix ‘Cookie’. (All cookies have this prefix and usually contain the name of the website that created the cookie.)

  • Select the cookie and delete it.

  • Close the window containing the list of files, then click OK twice to return to Internet Explorer.

  • Click View Cookies.

  • Select the cookies you want and click Delete or Delete All.

  • After deleting the cookies, click Done.

  • If you use the Google Chrome browser

  • Click on the Tools menu icon.

  • Select Options.

  • Click on the Advanced Options tab and go to the ‘Privacy’ section.

  • Click on the Show Cookies button.
     

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